Find out if cell number has been disconnected


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Often, at the end of a contract when a person chooses not to renew, she can simply port her number to a new carrier; the number never truly goes out of service. However, she also has the option to get an entirely new number, at which point the older number would be out of service. If you're hoping to snag a particular mobile number, the most you can do is request it from a mobile service provider and hope for the best.

Number Deactivation and the Recycled Phone Number Dilemma

Unfortunately, there is no service that allows you to check whether a number is inactive and ready to be used. That's why you should always speak to a new carrier before ending your old contract if you want to keep an old mobile number. The best way to determine whether a number is still in service is simply to call it. A voicemail account belonging to an individual proves that the number is still being used. If you were the previous Rights of Use holder of a disconnected number, we may be able to reconnect the number for you. If the number is within the 6 month quarantine period, in some circumstances, we may be able to reconnect a disconnected number.

Please call customer care on If you meet this criteria, call customer care on We will then follow our collections process.

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Use our store locator to find your nearest store. Login Mobile number Password. If your number has been compromised, there might be no choice other than to change it.

While this method is the simplest and the most effective one, entrepreneurs are naturally reluctant to do so, especially if the number is already on promotional materials. Deploy an automated attendant. Instead of ringing you directly, a robocall will reach a voice menu and get stuck until it times out.

Virtual phone systems use cloud technology that allows you to tailor every parameter specifically to your business. This allows you to set up black lists to automatically drop certain calls and to use multiple inbound lines for your virtual number, so if one is blocked, customers can still get through.

Your phone number is a big part of your life, and most hesitate to change it unless they have to. Many services ask for your phone number during the registration process, so you may even need it to have access to some things.

Solved: How am i receiving calls from disconnected numbers - AT&T Community

Mobile numbers are used for two-factor authentication by online banking and digital currency services too, making it even more inconvenient to change your number. This connection from using your personal phone number for work is even worse for entrepreneurs. Once your number is widely distributed in marketing, changing it renders previous campaigns useless. If you tried to call a business and discovered the number had been disconnected, how hard would you hunt for the new one?

Probably not very. The best way to prevent this problem is to use different numbers for business and private affairs. Once you have a virtual phone number, it stays with you, so the inconvenience of switching mobile carriers or numbers is limited to your private affairs. And if you want to go to another virtual phone service provider, porting an existing number is a common practice. It may also be too late to switch to a professional solution—if your business is on the rise, the worst thing you can do is change your contact info.

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Cloud phone services are praised for their flexibility and scalability. You can start with a cheap plan with basic features and adjust appropriately. With an advanced virtual phone system you should only pay for what you want. If your employees use their personal numbers to deal with customers, you are willingly giving up control over that part of your business.

Even if you wholeheartedly trust your employees, giving them free reign curbs your ability to help and opens up possibilities for your employees to lose customers through ineffectiveness or deceit. Any decent virtual phone system solves this problem with ease. You can record calls, monitor detailed call statistics per employee, and much more.

With the ability to add extensions to your virtual phone number, customers can even still reach particular employees directly. Being too accessible to your clients is a real thing. One of the core ideas behind a business phone number is preserving privacy without compromising accessibility. This idea is mainly embodied through intelligent call routing.

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